Terms and Conditions

PLEASE NOTE: 

This shop is for USA purchases only. Please contact a WORLDWIDE DISTRIBUTOR in your country if you need information on parts, accessories or merchandise.


Returns

Croker Oars USA only accepts returned products if they are deemed faulty or the wrong product has been sent. Returns are only accepted within 7 days once the parcel has been received. 

All returns are subject to a $10 handling fee.  

Approved returns can be exchanged with another product or a credit note ONLY.

 

The customer is responsible for all the shipping costs incurred. This includes shipping the returns and for us to ship you the exchange products.

 

COLORS may not display correctly on all computers.

It is your responsibility to ensure that products ordered will suit the intended purposes.

 

Damaged Goods

Croker Oars USA  takes no responsibly for goods damaged in transit and guarantee all products are in good condition before leaving the factory.

 

Exchanges

Contact Croker Oars USA 302 897 6705 or sales@crokerusa.com within 7 days upon receiving the parcel. There will be a $10 return handling fee . Customers will be responsible for the shipping cost to return the parcel and for us to ship you the replacements.

 

Package the goods securely and post it to us at 212 Karins Blvd, Townsend, DE 19734.  Please include your order details such as the date of purchase and contact details.

 

We will contact you after receiving the returns on inspection within 7 days. If we do not contact you within 7 days, please contact us via email at sales@crokerusa.com or phone 302 897 6705.

 

Delivery

Please allow 7-14 days for delivery.

If you require an URGENT ORDER please contact sales@crokerusa.com or phone 302 897 6705 and we will do our best to send it.

 

No responsibility accepted for loss or delay by mail or freight.

We cannot accept liability for loss or delay by American Postal companies.

 

Errors on Website

On rare occasions, freight or item charges may display or auto-calculate incorrectly.

We reserve the right to cancel and refund any order that is priced or auto-calculated in error.

 

Privacy

Croker Oars USA's order form asks you to supply us with information specific to your order. The information that you provide is used to process and send your order. Croker Oars USA also use the information to contact you if there is a problem with your order. We may occasionally contact you by e-mail or mail for feedback on our products and services and to provide occasional new product or special sale announcements. Croker Oars USA does not sell or share your name, address, phone number, email address or any other personal information with any other company. If you do not wish to receive e-mail or mail from us in the future, please let us know by sending an e-mail via  "contact us" on this web site.

 

Please contact Croker Oars for any more details:

sales@crokerusa.com 

302 897 6705

All prices are in $USD

 Ph 302 897 6705

0

Croker Oars USA

Greg Doyle

212 Karins Blvd, 

Townsend, DE 19734

 

© 2020 Croker Oars USA. All Rights Reserved

Phone (302) 897 6705

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